About the role

Langford Vets is looking for an insurance and finance administrator to work 30 hours per week within our Finance team. There is some flexibility with the hours (22.5 – 37.5 hours) with 4 working days per week minimum.

About us:

Langford Vets is located in the beautiful Somerset countryside, whilst being close to the vibrant city of Bristol. As a subsidiary company of the University of Bristol, we are a commercial veterinary business operating across all animal species and disciplines, whilst also teaching the future generations of vets and nurses.

We are looking for an enthusiastic and self-motivated person to join our small friendly team working in a busy and thriving veterinary practice.

You will need:

A positive work ethic
Be customer focused
Be a team player
Excellent written & verbal communication skills
Accuracy and attention to detail
Proactive attitude and desire to learn and develop role within the team
Excellent team player
Comfortable working autonomously and to a deadline
Experience of working in an office environment with responsibility
Have good attention to detail
Strong communication and interpersonal skills
Experience of Excel

Benefits and wellbeing

Our people are at the heart of what we do and as your employer we want to ensure we offer flexibility, support and staff development, where possible, through:

Time off
- 5 weeks holiday per year (plus bank holidays)
- Additional holiday entitlement for Long Service

Wellbeing
- On site Mental Health Champions
- EDI committee
- Employee Forum – to ensure all employees voices can be heard
- Menopause Café
- Wellbeing talks and events
- Cycle to work scheme
- Family friendly policies, including enhanced maternity and paternity pay (after 2 years’ service)

Health
- SimplyHealth Cashplan membership
- Free annual flu vaccination
- Free Specsavers eye test voucher

General
- Free onsite parking
- U2 bus service link to Bristol
- Annual CPD allowance
- Employee discount
- Generous pension scheme – we match up to 8% pension contributions
- Reimbursement of one professional membership fee per year

How to apply

If this role sounds like the right fit for you, don’t delay, click ‘Apply’ and begin your career with Langford Vets.

Closing date: 17th October 2025

Interview dates: week commencing 20th October 2025

Responsibilities

Job purpose

Job Title: Insurance and Finance Administrator

Reports To: Credit Control Manager

Position is responsible for: Preparation accounts payable transactions, like supplier invoices and expenses and responsible for processing insurance claims, as part of a team as well as supporting the credit control manager, as directed.

Job Purpose: Working in the accounts payable finance team, the Accounts Assistant will be comfortable working autonomously under pressure and will enjoy a challenge. You will work as part of the LVS accounts team alongside the other Accounts Assistants.

The role may involve travel to the company’s bank.

Principal Accountabilities:

Insurance side:

Process insurance claim forms, direct and indirect, in a timely manner
Liaise with veterinary staff to ensure all forms are accurately completed and appropriately signed.
Resolve insurance claim queries, both with clients and insurance companies.
Provide face to face and telephone customer support to clients regarding insurance claims.
Ensure client records on the practice management system are fully updated with details of insurance claims and any actions required.
Take payments made by clients on the online payment system
Provide any other duties as reasonably requested by the Credit Control Manager.

Finance side:

Preparation of accounts payable transactions processing of supplier payments and supplier set up
Processing purchase invoices, staff expenses, OOH invoices and keep CPD trackers up to date
Invoice processing in relevant system.
Raise and maintain purchase orders in line with authorised signatory, using the relevant accounting systems.
Maintaining and updating the accounts payable ledger.
Reconcile supplier’s statements. 
Preparation of supplier payment runs (mid-month and month end), ensuring timely payment of liabilities.
Preparing weekly employee expenses.
Raise ad hoc invoices where required.
Verify and record financial transactions.
Resolve account discrepancies.
Ensuring timely payment of liabilities.
Any other regular and ad hoc tasks as required by the business.

Other:

Responsible for keeping themselves and others safe, reporting accidents, near misses and hazards and adhering to health and safety requirements and policies as required by the business/their line manager.
Proactively identify and act upon opportunities for business improvement. Openly identify and discuss problems in order to implement and sustain improvements that increase the value we deliver to our clients, employees, and students.

Person Specification

The skills, abilities, experience and knowledge outlined below provide a summary of what is required to carry out this job effectively.

Essential	Desirable
Experience of working in an office environment with responsibility	Knowledge of a Sage accounting product – preferably Sage 200
Experience of finance environment	Experience of processing purchase orders
Experience of an excellent control environment	Experience of processing purchase invoices
Educated to “GCSE” level or equivalent	Experience of Ezyvet
Fluent with Microsoft Excel and Word	Educated to “A” level or equivalent
Excellent written & verbal communication skills	Financial qualification (diploma, studying towards AAT)
Accuracy and attention to detail	Registered veterinary nurse
Proactive attitude and desire to learn and develop role within the team	Experience of dealing with and resolving customer queries in a timely manner
Excellent team player
Comfortable working autonomously and to a deadline