The Power of Transparency: What Vets and Owners Really Think
Researchers from the University of Bristol are carrying out a new study with a view to helping optimise the relationship between vets and clients, ensuring every pet receives the best possible care.
The study, “The Power of Transparency: What Vets and Owners Really Think" is a collaboration between the University of Bristol and Langford Vets, with the researchers asking pet owners to share their perspectives through a quick, anonymous online survey.
“We are living in a century defined by rapid and abundant communication, yet there is surprisingly no data on how veterinary professionals and pet owners actually communicate with one another,” said project lead Dr Latifa Khenissi, Senior Clinician in Anaesthesia and Analgesia.
“By sharing your views, you’ll be helping to build a more transparent, supportive and effective environment for pets, owners and veterinarians alike,” Dr Khenissi explained.
The aim is to find out how pet owners would prefer vets communicate with them, particularly around complex topics such as care decisions, expectations, and emotional impact.
The study comprises two questionnaires: one for pet owners and another for vets to explore the importance of transparency in their communication with pet owners, with a view to making them more clearly aligned in the future.
The survey is now live for pet owners: Complete the owner questionnaire
The form for vets to fill in is here: Complete the vet questionnaire
The survey will be open for six months.