Coronavirus - Small Animal Hospital Service Update
Our team are happy to discuss on a case by case basis whether a visit is required. We are asking that all referrals begin with a remote consultation prior to arrival at the hospital, this can be a telephone consultation in emergency circumstances.
Our team will work with referring vets and owners to ensure the most appropriate path for each animal as an individual. Treatment which is non-essential and does not have a significant impact on the welfare of a pet should continue to be delayed where possible in order to prioritise public health as per government guidelines.
Measures to help us take care for your pet when arriving at Langford Vets Small Animal Hospital with an emergency patient
- When you arrive in the car park please call to let us know- (reception will advise a number to call when you speak to them). Please inform us if you are concerned your pet is unstable.
- Please wait in your car for our clinician to telephone you to take a history.
- Your pet will then be collected from the car by a staff member and an examination will be carried out.
- We will call you back to discuss a plan; a consent form will then be brought out for you to sign.
- Where possible we will ask you to bring your own pen to sign documentation.
- Unfortunately we are unable to accept patient belongings, or to accommodate patient visits until further notice.
Our ways of working will be changing as government and RCVS guidance evolves so please ensure that the protocols suggested by our reception team are followed to ensure the safety of our team, our clients and our patients.