Client Testimonials

What do our clients say?

 

“I have been using Langford Small Animal Veterinary service for around 7 years and have never had one single problem. The staff are so polite and friendly and explain everything. All questions, no matter how obscure, are answered in plain language and are to the point.

"This morning I rang them at 11:10 and was given an appointment for 12:00! Now how good is that?! Not only did it relieve me of the worry of waiting for the appointment it meant Sam was seen and sorted within the hour. So, to all the staff at the Langford small animal veterinary I say... Thank you all for looking after my dogs, especially today.”  

From Trevor, Abby & Sam

 

“My Jack Russell, Watson was put to sleep on Wednesday aged about 21.He had been part of the family for 15 years since 2000.The RSPCA estimated his age as about 5 at that time. The trivial point first. The fees charged have always been fair and reasonable.

"The second point is that the treatment of Watson I cannot fault .The difference between Langford and other vets is the caring and compassion that I have received in particular from Diane and Colin. This has made such a difference. 

"We cannot find words enough to say how grateful we are for what the team has done. That extends to the reception staff who have unfailingly been so welcoming and cheery. I think anyone hearing me talk about Langford could think I am part of the marketing team! Well, in a way I am.” 

From Robert & Elizabeth 

 

Many thanks for looking after Billy so well, particularly James, but you are all great. Your continual care and patience makes such a difference.” 

From Maureen

"We have made several visits to the practice over the past few months and all staff have been excellent either on a face to face basis or on the telephone.  James has been extremely helpful and has kept in touch on a regular basis"

Mr & Mrs Baker 

 

“Alfie is once more his bouncing self. Thank you so much - I was so happy to see how you immediately looked at him when you came in the room... before you had listened to all of my 'owner' stuff'. I hope the young veterinarians notice this!” 

From Ginny

"Happy Christmas/New Year... and thank you for your great kindness to Red, (and to me), for the great amount of time you gave us and for your patience."

Bryony and Red

 

Sarah has provided us with loads of excellent information and knows so much about rabbits that we feel our bunny is in the safest possible hands.  She is so attentive and helpful and made a very stressful time so much easier for us.” 

Charlie Ruckwood

"All members of staff are friendly and clearly interested and sympathetic with the animals.  Treatment and commitment from the student vets is first class!  We rate the quality of treatment and service as excellent in all respects - which is why we come to Langford!"

John & Lucy Hemsley