Outpatient Referral Service Terms and Conditions
Client Information Sheets
0117 928 9447/9420
24 hour emergency service available

- Request for appointment to be made through reception on 0117 928 9420/9447
- Relevant history to be submitted by completing
online referral request form
- Referring veterinary surgeon to inform client of the exact nature of procedure
offered by ORS
- ORS will be carried out as per exact instructions on request form and LVS will accept no responsibility for investigating and reporting on concurrent disease, conditions or treatment, unless specifically requested by referring veterinary surgeon
- Should our examination reveal an unexpected finding, we will contact you immediately to discuss the best course of action
- In cases where the patient requires a general anaesthetic, we require you to have performed relevant blood tests within the week before the procedure and inform our clinicians about the patient’s general health, specifically relating to anaesthetic risks
- Communication (including reports) will be between LVS and referring veterinary surgeon only
- A report will be emailed to referring veterinary surgeon within two working days
- LVS will invoice practice directly if client does not pay in full at the time of their appointment.
- LVS will not accept the Client as a new client to any of our first opinion veterinary surgeries for six months post Outpatient visit